This Privacy Policy explains how YouraHub Team ("YouraHub", "we", "us", "our") collects, uses, discloses, and protects information when you use the YouraHub mobile application and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.
1) Scope
This Privacy Policy applies to information collected through the Service, including when you create an account, use features, contact support, or interact with web-based components that reference this Privacy Policy.
2) Information we collect
2.1 Information you provide
- Account information: name, username, email address.
- Support and communications: content you send to customer support (including messages, attachments, and related metadata).
- Content you choose to upload or create: photos, images, text, and voice memos you submit to generate or enhance photo cards and related outputs.
2.2 Information collected automatically
- Device and technical information: device model, operating system version, app version, language, time zone, identifiers (such as device identifiers), network information, and diagnostic signals.
- Usage data: interactions with the Service, feature usage, performance metrics, and aggregated analytics.
- Crash logs: crash reports and related diagnostic data.
- Location information (only if you allow it): approximate or precise location, depending on your device permissions and settings.
2.3 Cookies and similar technologies
If parts of the Service use web-based components, we may use cookies and similar technologies (which may include web beacons) for authentication, keeping you logged in, and remembering preferences and settings. You can control cookies through your browser or device settings where applicable, but some features may not function properly without them.
3) How we use information
- Provide and maintain the Service (including account creation, login, and core functionality).
- Personalization (such as saving preferences and improving user experience).
- Improve and develop the Service (including analytics, debugging, and performance measurement).
- Security, fraud prevention, and abuse detection.
- Customer support and communication (including responding to requests).
- Compliance with legal obligations and enforcement of our rights.
We do not sell your personal information.
4) Photos, face-related data, and biometrics
- No face recognition / biometrics: We do not perform face recognition, and we do not derive or store biometric identifiers or biometric information.
- One-time processing: If you choose to upload a photo for generation/enhancement, it is processed one-time for that request and then deleted as described below.
- No training / marketing use: Photos and generated outputs are not used to train models and are not used for advertising or marketing profiling.
- Default local storage: Outputs are intended to be stored locally on your device unless you choose to export, share, or otherwise store them elsewhere.
5) AI-related processing (if you use AI-assisted features)
YouraHub may offer AI-assisted features that transform or enhance photos and/or text (for example, generating atmospheric card designs, applying style effects such as Morandi-style borders, or organizing content).
- Processing on our own servers: Uploaded photos and/or text are processed on servers controlled by YouraHub Team.
- No third-party sharing for processing: We do not share the uploaded photos/text with any third party for AI processing.
- Deletion after processing: We delete uploaded content from our processing servers immediately after the requested processing is completed, subject to limited buffering/queueing and security logging that does not retain the content itself.
- Your control: You control whether to upload content and whether to generate outputs.
6) Data retention
- Account data: retained for the duration your account is active.
- After account deletion: we delete or anonymize associated personal information within 30 days, unless a longer retention period is required or permitted by law.
- Usage data: generally retained for up to 12 months (typically aggregated or de-identified where feasible).
- Support content: retained for up to 6 months.
- One-time uploaded content for generation/enhancement: deleted immediately after processing.
7) How we share information
We may share information only in the following situations, and only to the minimum extent necessary:
- With your consent or at your direction.
- With service providers (processors) who help us operate the Service under contractual obligations.
- For legal reasons (to comply with law, regulation, or legal process).
- To protect rights and safety (to enforce our terms, prevent abuse, or protect users and the public).
- Business transfers (e.g., merger or acquisition), subject to appropriate safeguards.
International transfers: Your information may be transferred to, stored in, or processed in other countries. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
8) Security
- Encryption in transit and, where appropriate, at rest.
- Access controls and least-privilege policies.
- Regular security reviews/audits and monitoring.
- Backups and resilience measures.
No method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
9) Your privacy rights and choices
Depending on your location, you may have rights such as:
- Access, correction, deletion.
- Restriction / objection (where applicable).
- Withdrawal of consent (where we rely on consent).
To exercise rights, email xzvzrmpl642622@outlook.com. We will respond within 5 business days (or as otherwise required by law). We may verify your identity before fulfilling requests.
10) Location permissions
If you grant location permission, we may access approximate or precise location to support relevant features. You can disable location access at any time in your device settings.
11) Children / age limit
The Service is intended for users age 17 and older. We do not knowingly collect personal information from individuals under 17. If you believe a minor has provided us information, contact us and we will take appropriate steps to delete it.
12) Third-party links and services
The Service may include links or integrations to third-party services. This Privacy Policy does not apply to third-party practices. Please review their privacy policies before using them.
13) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will update the Effective Date above and may provide additional notice in the app where required. Your continued use of the Service after changes become effective means you accept the updated Privacy Policy.
14) Contact us
YouraHub Team
Email: xzvzrmpl642622@outlook.com